There is no need to worry if you belong to Oklahoma’s teachers’ retirement system and want to change your password. In this guide, we have provided all the guidelines on how to reset OTRS Password.
The entire process is going to take the shortest time possible.
The main purpose of this article is to show you how you are going to go about it.
And even before you think of it, your new password will be in action.
Securing your account is very important; this will prevent unnecessary logins by anyone who has your password from getting into your account.
It will protect you from cyberbullying and any other kind of unwanted actions on your account.
The process that will be outlined can also be used by those who want to recover their Otrs password if they can’t remember it.
It’s a dual function process.
But before we get started, let’s put all the requirements that you need in order. This will make the process move quickly.
Table of Contents
Requirements For OTRS Password Reset
Trust me, you don’t need many things at your disposal, and you will be ready for the process.
Ensure you have;
- Laptop/smartphone/tablet.
- Good internet connection.
- Username.
- Email.
Only the four. Kindly ensure you log in to your email address that was used during account creation. This will help you get through security protocol for you to recover/reset your password.
How To Reset OTRS Password
After you have ensured that all the requirements are in position, we can now get to the actual process of recovering/resetting your students’ portal password.
It is quick and will save on your time. It is going to take the shortest time possible, not over five minutes, before you get done.
Step 1: Visit OTRS’s official login website.
To save you from trouble, I have prepared it already for you. Simply click https://portal.otrs.com/otrs/index.pl, and you will get to the official login website for the OTRS website.
Step 2: Click on forgot password.
Those who want to recover their password and reset their current one simply follow this method/process.
By clicking forgot password, a new tab will load where you will enter your user email ID.
Step 3: Enter your email ID/username.
Ensure the email or username you are giving is valid. When we talk of valid, this means that it is recognizable by the system. The same details you used while creating an account.
Step 4: Check your email.
An email will be sent to your email. The mail contains a link that you are to use to retrieve your password.
Click on the link to get to the very last stage of resetting or recovering your password.
Step 5: Enter your new password.
Enter a new combination for your password. Ensure that they contain at least eight characters. Confirm them one more time and click on reset.
Oops! And just like that, your new password is in operation already. You can now use it to log in to your account.
OTRS PASSWORD RESET HELP DESK
In case you encounter any technicalities, don’t worry. You can still reach out to the customer service help desk for assistance.
Email: Otrs@orts.org